Lemma Platform Agreement

1. Using the Services

1.1. Eligibility

This document establishes a contract between you and Lemma. You must agree to these terms before using the Services. If you do not agree, you are prohibited from using the Services. You may only apply for an Account and use the associated Services if you are at least 18 years old and a United States citizen (for Personal Accounts), or a legal entity properly formed and registered in the U.S. or another jurisdiction approved by Lemma and/or its Banking Providers. Your use of the Services must comply with this Agreement and all applicable local, state, national, and international laws and regulations. Any use of or access to the Services for personal, non-commercial purposes by anyone other than your employee, contractor, agent, or another individual authorized to use your Account on your behalf (“User”) is strictly forbidden and violates this Agreement, except for accessing our Site and Personal Accounts.

1.2. Account Creation

Your Account grants you access to certain Services, including those provided via the Provider Accounts, and any other functionality we establish at our sole discretion. To create an Account, you must supply certain company and/or personal information (collectively, “Customer Information”). This information may include individual consumer data (for personal accounts), or your registered business name, state of incorporation, business address, ownership details, business type, and other information we request; the names, contact information, and birth dates of Administrators, Users, or beneficial owners; and official documents like a corporate registration certificate, proof of address, personal ID, and any other documentation needed to verify business and personal information.

We share Customer Information with our Banking Providers and other third parties to assess your eligibility for specific Services. We depend on the accuracy of the Customer Information you provide and maintain. We reserve the right to deny your application, suspend Services, or close your Account if the Customer Information is inaccurate, incomplete, or outdated. By creating an Account, you warrant that you are the legal owner of and have the authority to provide us with all Customer Information and other data needed to facilitate your use of the Services.

1.3. Account Security and Administration

You must designate at least one Administrator to manage your Account when you submit your application. Administrators have the power to add, remove, or manage other Administrators and Users; request and manage Cards for Users; review transactions and generate reports; update Customer Information; link your Account to third-party services and other accounts; and perform other management tasks. You are responsible for all actions or omissions of Administrators, Users, and anyone accessing your account using their credentials. You are solely responsible for all activity on your Account and must ensure its security. We recommend using “strong” passwords (you can refer to the National Institute of Standards and Technology (NIST) for guidance). Multi-factor authentication (MFA), a security process requiring multiple verification steps to log in, is mandatory. You must immediately report any security breach or unauthorized use of your Account to Lemma. Lemma is not liable for any losses resulting from unauthorized use of your Account. We may suspend access to your Account if we suspect it has been compromised.

1.4. Prohibited Uses

You agree not to:

• Use the Account or Services for any illegal purpose or any purpose forbidden by this Agreement.
• Use the Account or Services for personal, family, household, or other non-commercial uses (excluding personal Account(s)).
• Use the Account or Services to benefit, directly or indirectly, any individual, organization, or country on the U.S. Office of Foreign Asset Control's Specially Designated Nationals List or any other U.S. government list of restricted parties.
• Use the Account or Services for the benefit of any third parties.
• Use the Account or Services to collect market research for a competing business.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Attempt to disrupt the proper functioning of the Services with viruses, data collection/transmission mechanisms, software, or routines, or attempt unauthorized access to any Lemma IP, data, files, or passwords through hacking, data mining, or any other means.
• Decompile, reverse engineer, or disassemble any software or processes accessible via the Services.
• Bypass, remove, change, deactivate, impair, or defeat any content protections in the Services.
• Use automated means (robots, spiders, scrapers, etc.) to access the Services for any purpose without our explicit written permission. However, operators of public search engines are granted permission to use spiders to copy public materials from the Services solely to create publicly available search indices, but not caches or archives.
• Take any action that places an unreasonably or disproportionately heavy load on our technical infrastructure (in our sole discretion).
• Use the Account or Services for any purpose that is inappropriate, improper, discriminatory, illegal, harmful, or that violates or encourages the violation of the rights of others, as determined by Lemma.
• Use the Account or Services to engage in harassing, threatening, offensive, abusive, or otherwise improper conduct toward Lemma, its employees, agents, service providers, partners, or other customers.
• Use the Account or Services for online gambling transactions, regardless of whether gambling is legal where you operate. We reserve the right to decline or return any item suspected of being related to an online gambling transaction.

1.5. Beta Services

Lemma may offer certain Services, features, or functions designated as beta, pilot, limited release, evaluation, or similar, to be used either with or separately from the main Services (“Beta Services”). You may choose to accept or decline any Beta Services at your discretion. You understand that Beta Services may be unstable, incomplete, contain bugs, and may result in errors. Lemma may describe limitations of a Beta Service, but your reliance on these descriptions is at your own risk. You should avoid using Beta Services for critical functions without taking adequate precautions against potential loss or damage.