Skip to main content
Upload EOBs you receive outside your lockbox, such as by email, from a payer portal, or on paper you scan yourself. Lemma parses them the same way it parses lockbox mail.
Uploading is the fastest way to start while your payers are still updating their records to your lockbox address.

​
Upload files

  1. Open Lockboxes and Documents in the sidebar and select the Uploads tab.
  2. Select Upload Documents.
  3. Drop your files in, or click to browse. You can add as many files as you like.
  4. Select Upload files.
Lemma accepts PDF, PNG, and JPEG files up to 65 MB each. You don’t need to separate documents first. A single scanned batch can hold several EOBs, checks, and payer letters. Lemma splits it into sections and labels each one.

​
Track processing

Each upload appears in the Uploads table. Hover the dot at the start of the row to see its status: Select an upload to see the sections Lemma found. Each EOB section links to the remittance it created.

​
After processing

Every EOB becomes a remittance under Reconciliation in the sidebar, where Lemma matches it to a deposit. If you upload a file Lemma already has, the upload is rejected and names the earlier file, so you can’t create duplicate remittances.