How matching works
Lemma matches remittances to deposits automatically, as soon as both exist. It uses the strongest evidence available:- The check in the same envelope: a lockbox EOB that arrived with its check
- Trace or check number: the EFT trace number or check number on the remittance matches a deposit
- The mailed check: the number or amount on a check that arrived at your lockbox
- Amount and date: the deposit amount and timing line up with the remittance
The Reconciliation table
The Match column shows each remittance’s status:
Filter by match status, posted status, payer, or date received, and search by patient, claim number, or amount. Use the export button to download the current view.
Depending on your setup, you may also see Providers and By claim tabs, which group the same remittances by rendering provider or list them one claim per row.
Handle a remittance with no match
A remittance usually shows No Match because the deposit hasn’t arrived yet. Payments often settle a few days after the remittance is dated, so give it time before chasing it. If you’ve reconciled it yourself, for example because the payment landed at another bank:- Open the remittance.
- Select Mark as matched and confirm.
Provider-level adjustments
Sometimes a payer’s check doesn’t equal the sum of its claim payments. Provider-level balance (PLB) adjustments account for the difference:- Recoupments: the payer clawing back a prior overpayment
- Forwarding balance: a balance carried into or out of this check
- Interest: interest the payer owes on late payments
- Capitation: periodic capitated payments outside any single claim
- Withholding: funds withheld against a future obligation