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You start the connection from QuickBooks Online, not from Lemma.
1

Open bank transactions in QuickBooks

In QuickBooks Online, go to Accounting › Bank transactions.
2

Link Lemma

Click Link account and search for Lemma.
3

Sign in with your Lemma credentials

QuickBooks redirects you to Lemma to sign in, then back to Lemma to confirm the connection. Any team member with a banking role can connect QuickBooks Online.
Using QuickBooks Desktop? Import a .qbo file instead. See Export transactions.